Mission Statement

Typically 10-15 minutes with the doctor. 

No. We only use Botox® Cosmetic (or Botox® Therapeutic).

The Nanaimo Botox® Clinic, by Dr. Ward offers a flat rate of $8.50 per unit (cosmetic Botox® is not covered by the Medical Services Plan). GST (5%) and a Square Reader Fee (2.65%) are in addition to this. There are no consultation or "hidden fees." 

The clinic accepts cash (no longer cheque) after each treatment. We are able to accept credit cards or debit through Square Reader which costs an additional 2.65% to use their service. There is a $50 cancellation fee without 48 hours’ notice.   

No. Patients only pay $8.50 / unit of Botox® administered and there is no minimum number of units.  

After considering the current cost of Botox® and our overhead costs, this is a fair and reasonable price point for our clinic.

As of April 2023, the price to purchase Cosmetic Botox® from the manufacturer has increased. In order to keep up, our fee is being changed by $0.50 per unit.

This is the first time since 2019 we have had to increase our price. Thank you for the understanding.

The clinic will run multiple times per month (see our schedule) and as we grow, we will continue to add more hours. 

Only Medical Doctors perform this procedure at our clinic. We do not currently have nurse injectors. 

All of our Medical Doctors are "Board Certified" and have been trained to administer simple cosmetic Botox®  by Dr. Matthew Ward, the founder of the British Columbia Botox® Clinics, by Dr. Ward. Indeed, it shouldn't matter which doctor performs your procedure on any given day, as they are all trained to administer it in the same simple and safe way. 

We recommended booking an appointment based on your own schedule and availability.  

We only ever take photographs for medical documentation and these are uploaded to the patient's confidential Electronic Medical Record (where we also document the Botox® treatment conducted). Such photos will never be used for marketing purposes.

We have recently moved to unit 4, 253 Milton Street, Nanaimo, BC. V9R 2K5. Please park in the back and enter from the back (we are then the first unit to your left). 

Our head office is at the Victoria Botox® Clinic, by Dr. Ward (Eagle Creek Medical Clinic): Unit 120, 27 Helmcken Road, View Royal, British Columbia, V8Z 5G5.

Our central number for bookings and/or questions: 778-265-1377 (ext. #1)  

First and foremost, if you are ever seriously unwell and need to seek immediate medical attention, call 911 or attend your local Emergency Department. 

Otherwise, please contact us by phone (778-265-1377, option #1) and one of our doctors will get back to you.

The Botox® procedures we perform are both simple and safe, however as Medical Doctors, we do take precautions and so have appropriate / necessary emergency equipment with us. 

No. The clinic is run and operated by Dr. Matthew Ward MD Inc. (AKA British Columbia Botox® Clinics, by Dr. Ward).